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  Halifax Transparency
  navigation image Customer commissons, fees. expenses & conditions
  navigation image Calculation of interest for debits and credits
  navigation image Account opening general terms & conditions
  navigation image Remote Banking general terms & conditions
  navigation image Obligatory declaration of borrowing rates
  navigation image Payment Services Law
  navigation image SEPA
  navigation image Customer feedback
  navigation image Website's technichal information
 
 

Halifax Transparency


At Banco Halifax transparency means:

A work ethic inherent in its culture;

A quality criterion allowing us to reach top standards, with absolute safety and confidence;

A way of understanding customer relations, offering an individual and unique attention, because by working together we grow.
 

Halifax transparency means that:

All the information about our products is given in writing so the customer always knows what he is offered, with no reading between lines;

All the information related to our products has been revised and authorised by the Bank of Spain;

Our products and services do not hide any small print conditions;

You will always have clear information about the expenses and charges reflected on the transactions you make;

Our objective is to inform you about all the possible alternatives so you can choose what product adapts best to your needs. Everything that is good for you, is good for us;

All the staff at Halifax is ready to facilitate all the formalities and transactions that are made, informing you continuously about the steps they are following throughout the process.
 

And to make your dealings with your Bank easier, at Halifax we have created the following services:


- By calling the e-banking Service on 902 310 100 (+0034 91484 8198 from the UK) or by e-mail at ebanking@halifax.es (if you are in Spain)
 
  Opening (temporary) Hours    
           Monday to Friday 8.00 am - 6.00 pm  
* Wednesdays our service begins at 9:30 a.m.

- By calling the Customer Services Team on 0845 600 3603 (if you are in UK).
Opening hours
Monday to Friday 9.00 am - 5.00 pm  

* Wednesdays our service begins at 9:30 a.m.

Halifax Mortgage Service: to help you buy your home at the least effort.
   Contact our e-banking service on + 34 902 310 100

Customer Relations Service: a figure that watches over your interests
 

In this section you can find the following documents:

Commission rates, terms, conditions and expenses- non residents

Calculation of interest for debits and credits

Account opening general terms & conditions

 

To open this document you need Adobe Acrobat Reader

If you cannot find the information you are looking for, please do not hesitate to ask us for it by e-mail halifax@halifax.es

We will be delighted to help you!


The information given in this site is under Spanish Jurisdiction and it is not intended for users under any other Jurisdiction that requests other requirements regarding the publishing of financial products and services. Banco Halifax Hispania, S.A., is a Spanish credit institution under the supervision of the Bank of Spain (Banco de España), with social address in Alcobendas (Madrid), C/ Anabel Segura, 16, registered in the Spanish Register of Banks and Bankers (Registro de Bancos y Banqueros) with the number 0217. Reg. Merc. Madrid, T.6799, L.O.F. 108 Sec.8ª, H.M.-110714, Inscrip. 1ª, N.I.F. A-80481765. This is a Spanish company site therefore you are informed all contracts signed with the bank will be in the Spanish language only.